Fusion AI: Turning Oracle Applications into Intelligent Business Systems 

Artificial Intelligence is no longer a future promise — it is embedded today in Oracle Fusion Cloud Applications. From finance and HR to supply chain and customer experience, Fusion AI transforms routine work into intelligent, automated processes that free teams to focus on strategy and growth. 

But simply turning on features is not enough. The real value of Fusion AI comes when those features are aligned to the client’s priorities, fueled with clean data, and measured against real outcomes. That is where iteria leads— blending Oracle’s innovation with our own proven consulting approach to deliver results that matter. Here are some of our featured products: 

Smarter Finance with ERP AI 

Finance is one of the most time-intensive and error-prone areas of business. Fusion AI addresses these challenges head-on: 

• Invoice AI reduces manual corrections by learning from past supplier behavior.

• Expense AI automatically matches receipts with charges, catching fraud early. 

• Cash Forecasting AI gives CFOs real-time visibility into liquidity and planning. 

• Account Defaulting AI predicts GL codes to eliminate rework during close. 

Business impact: Faster close cycles, fewer errors, and reduced manual workloads — freeing finance leaders to focus on growth, not spreadsheets. 

iteria’s role: Configure Fusion AI for client-specific tax, compliance, and reporting requirements, and extend dashboards to deliver CFO-ready insights. 

Transforming HR with HCM AI 

In the age of talent shortages, AI gives HR leaders tools to act faster and smarter.

• Job Description AI drafts roles tailored to skills libraries and market language. 

• Performance Review Summaries condense manager and peer feedback, reducing review fatigue. 

• Career Pathing AI recommends personalized growth paths to keep employees engaged. 

• Recruiting & Onboarding AI accelerates candidate screening, matching, and training. 

Business impact: Faster hiring, stronger retention, and more equitable talent development. 

iteria’s role: Align AI-generated content with client culture, integrate with existing learning systems, and track adoption through HR dashboards. 

A Resilient Supply Chain with SCM AI 

Supply chains face constant disruption, and AI provides the foresight and agility to stay ahead: 

• Demand Forecasting AI improves accuracy by 20–30%, reducing overstock and stockouts. 

• Supplier Risk AI monitors compliance, quality, and financial health to protect against disruption. 

• Inventory Anomaly Detection flags shrinkage, fraud, or miscounts before they cascade. 

• Order Management AI accelerates approvals and optimizes routing. 

Business impact: More resilient, efficient supply chains that lower costs and improve customer satisfaction. 

iteria’s role: Extend Fusion AI with external signals (market trends, weather, logistics feeds) and deliver risk dashboards that give supply chain leaders confidence. 

Customer Experience Reinvented with CX AI

Customers expect speed, personalization, and consistency. Fusion AI enables organizations to deliver: 

• AI Email Drafting & Call Summaries remove administrative burdens from sales and service teams. 

• Personalized Recommendations tailor offers based on customer history and behaviors. 

• Unified Customer Data AI integrates service interactions into a single 360° view. 

• Intelligent Service Bots resolve routine issues instantly, freeing human agents for complex needs. 

Business impact: Faster response times, more relevant engagement, and measurable improvements in sales productivity. 

iteria’s role: Fine-tune AI to match client processes and policies tone and style, connect CX with ERP/SCM for supply-aware recommendations, and monitor conversion gains with dashboards. 

Beyond Fusion: OCI AI Services 

Fusion AI covers the core, but many clients need more. OCI AI Services extend capabilities with: 

• Generative AI for summarization, drafting, and chat. 

• Vision AI for quality inspection and product tagging. 

• Document Understanding for invoice, contract, and form automation. 

• Digital Assistants for both customer-facing and employee-facing support. 

iteria’s role: Fine-tune pretrained models with client data, build cross-application workflows, and ensure secure, responsible adoption. 

Why Fusion AI with iteria? 

• Fusion AI provides the features. iteria provides the outcomes. 

• We know where Oracle AI fits best, how to configure it, and when to extend it. 

• Our work blends strategy and execution: we clarify use cases, pilot quickly, prove value, and sustain adoption with dashboards and governance. 

• Clients gain confidence, measurable ROI, and a roadmap for AI that grows with their business. 

The Bottom Line 

Fusion AI transforms core business functions. With iteria, that transformation is not just possible — it’s practical, measurable, and sustainable. 

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